Frequently Asked Questions
What is BlackOptic?
BlackOptic is one of the best and fastest Fiber internet (Ftth) Fiber to the home services, Hd quality IPTV services, and crystal-clear voice telephone services provider in Karachi, Pakistan. emerged with Gpon tech black optic able to provide very low and competitive prices and best internet packages in Karachi Pakistan and high-performance fiber internet for the (SMEs) Small Medium Enterprises and home consumers as well as for the online gaming, black optic gives the best and 100% connectivity and lag-free gaming. Black Optic is powered by Logon Broadband | Internet Service Provider Click here to visit.
What is Fiber optics?
Fiber optics are the most strong, reliable, and trouble-free medium to produce a high performance for fiber optic internet service providers and the telecommunication industry, Fiber is a pure glass-based medium and dominant over both conventional wireless and copper-based wired mediums.
What BlackOptic is Offering?
BlackOptic offering Fastest Fiber internet, HD Quality TV services, and crystal-clear Telephone service with 100% fiber and Gpon tech black optic offer max performance and most reliable fiber Internet services directly to the home through FTTH Fiber to the home.
Why BlackOptic?
Our Fiber internet infrastructure let us provide the remarkable internet connection directly to the home or business with Gpon and Fiber to the home service Ftth internet service, black optic completely backed and powered by Logon broadband as of today is one of the well-known Fastest fiber internet service provider company in Karachi with its strong and buried infrastructure of fiber optic.
How Black Optic is different from other Internet service providers (ISP)?
Our buried fiber internet infrastructure and 100% fiber to the home service gives us an edge over other Internet service providers we are one of the fast-growing Fiber internet providers with the best and cheap internet packages in Karachi comparatively when our customer is in need of HD quality IPTV Services we are also providing the best and high quality and best IPTV subscription also our after-sales services follow the international standards for the betterment of customer, we have deployed the top-notch customer support department who will serve our customer 24/7.
How often I will face internet breakdowns and poor connectivity situations?
First of all our strong buried fiber Infrastructure let our company claim that the percentage of poor connectivity and internet break down has been decreased down to a very low level or you can say you will rarely face the situation of poor or no connectivity but if internet break down will happen due to any big reason, we have the top-notch on field engineering teams in order to restore the internet break down within no time. Black Optic has a team of top professionals from the internet and telecommunications industry of Pakistan, our internet connectivity operations are based on an international standard just to make our performance ultra-effective and minimal internet breakdown.
How do I contact black optic?
You can Email us at info@logon.com.pk and call us at 021-1234567
Does BlackOptic cover all the compatibilities for online and multiplayer gaming?
BlackOptic configured the boosted Gpon tech to produce the best performance through fiber internet for online gaming by which our customers can enjoy the lag-free gaming and lightning-fast internet experience, Users also can build their private and secure gaming server and enjoy playing with their friends.
How do I get confirmation that I have successfully completed registration for an internet connection?
Once you have done with your registration for an Internet Connection from the Black optic and when your connection installation will complete you will get a phone call for confirmation. If you have any quarry or confusion about anything regarding confirmation you can call us at 021-1234567
What is the difference between ftth internet service and Gpon internet services?
Ftth and Gpon both are the technology which is used to produce the best performance at the client’s end you can differentiate both by that like Ftth is the service in which the medium for your internet connection will be through 100% fiber-optic completely at your home and Gpon is also a technology by which SMEs and home-based connection can be easily get connected with fastest fiber internet.
How do I change my package?
You can avail the best monthly internet package, and upgrade your internet packages at any time and from anywhere, it’s just only a click away from you, users just need to visit our website and request for internet package upgrade and also you can call us at our customer support any time and change your internet package plan as per your need. Our fiber optics internet services support up to 2.5 Gbps with fiber to the home internet service and enjoy the fastest fiber internet in Pakistan.
What is the required information that I will have to provide to get connected with Black Optic?
We request all our beloved customers to cooperate with us to provide the required information to proceed. This information has to be provided by the users as this is the required rule made by the PTA and the government of Pakistan.
1. Name
2. Location / Address
3. Phone number
4. National identity Card
Please provide the information as it is mention above or If you want to be get connected with us online Click here.
Can I use my own device like modem, router, or any other?
we would suggest you to install the powerful and smartly configured B Gpon modem and other devices provided by the Black Optic along with the connection.
How do I get connected with BlackOptic?
There are multiple ways to get connected with blackOptic like you can visit our website here and just apply online or just call us directly contact us.
what are the coverage area of Black optic?
We are presently providing on selected major cities in Pakistan and covered almost every area of Karachi with fast-growing buried Fiber Internet Infrastructure.